Privacy Policy

Last updated: 1/08/2026

This Privacy Policy explains how we collect, use, and protect your information when you use our VPN service (“Service”).

By using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Do NOT Collect (No-Logs Policy)

We are committed to protecting your privacy.
We do not collect, store, or log any of the following information:

• Browsing activity
• Traffic content
• DNS queries
• Connection timestamps
• Session duration
• Bandwidth usage
• IP addresses (source or destination)

Our VPN service operates under a strict no-logs policy.

2. Information We May Collect

We only collect the minimum necessary information required to operate the service:

• Email address (for account creation and support)
• Payment status (we do not store full payment details)
• Basic account information (subscription status, expiration date)

This information is never linked to your online activity.

3. VPN Protocols

We support the following secure VPN protocols:

• L2TP/IPsec
• IKEv2/IPsec
• SSTP
• OpenVPN

All protocols use industry-standard encryption to protect your data in transit.

4. Free Trial

We offer a 7-day free trial to allow users to evaluate the service.
Free trial usage is subject to the same privacy protections as paid accounts.

5. Server Infrastructure

Our servers are located in multiple data centers across different regions.
We do not monitor or inspect user traffic on any server.

6. Cookies

Our website may use cookies only for essential functionality, such as:

• Session management
• Language preferences

We do not use tracking or advertising cookies.

7. Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Email communication

These providers only receive the minimum data necessary and are required to respect user privacy.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@kigaping.com